Privacy Policy
Last Updated: October 22, 2024
Introduction
Welcome to SlammedServers, your trusted game service provider. We are committed to safeguarding the privacy and security of your data. This Privacy Policy sets out our practices in compliance with the General Data Protection Regulation (GDPR) and relevant United Kingdom legislation.
Information We Collect
2.1. Information you provide to us- Account Information: Username, email address, password, and address.
- Payment Information: We collect payment details such as credit card numbers, processed in strict compliance with the GDPR.
- Personal Details: Names, addresses, and other identifiable information.
2.2. Automatically collected data
- Log Data: IP address, browser type, device information, etc.
- Game Data: Game saves, custom configurations, in-game interactions.
2.3. Information from third-party sources
- Data we receive from affiliates, payment processors, and other partners.
Use of Your Information
- Account Management: To set up, manage, and maintain your account.
- Service Provision: To deliver, maintain, and improve our services.
- Billing and Payments: To process transactions securely.
- Communication: For service updates, billing alerts, and promotional content.
- Support and Feedback: To address your queries and enhance user experience.
- Analytics: To understand user behavior and optimize our services.
Our Stance on Selling Personal Data
We value your trust: we do not sell any of your personal data. This commitment extends to every user without exception.
Data Processing & GDPR
- Transparency about how we use your data.
- Purpose Limitation: We only collect data necessary for specified and legitimate purposes.
- Data Minimisation: Only the minimal necessary data is collected.
- Accuracy: We take steps to correct or delete inaccurate data.
- Retention Control: We store data only for the necessary period.
- Data Protection: We employ advanced security measures.
Data Disclosure
- Third-Party Service Providers: Exclusively to support our offerings, under strict GDPR-compliant agreements.
- Legal Obligations: If required by law within the United Kingdom.
Your Rights Under GDPR
- Access your data.
- Rectify incorrect data.
- Erase your data.
- Restrict or object to data processing.
- Data portability.
- Lodge a complaint with a supervisory authority.
Changes to This Privacy Policy
Periodically, we may update our Privacy Policy. Any changes will be communicated and made accessible on our platform.
Discover the features that set SlammedServers apart from the rest.
Our infrastructure, housed in top-tier data centers with the most reliable uplinks, allows us to offer our clients an impressive 99.5% uptime for their services.
We are dedicated to supporting you at all times. Our 24/7 Support Team is available to address any commercial or technical issues you may encounter.
ur services are protected by enterprise-level security against DDoS attacks, with a capacity of up to 17Tbps, ensuring your services remain online seamlessly.
Immerse yourself in lightning-fast load times and seamless performance with NVMe storage technology, providing unparalleled speed and responsiveness.
Our hosting network is powered by high-performance AMD Ryzen 9 dedicated servers, delivering unparalleled game server performance.
We use Pterodactyl as our premium control panel for game servers. This user-friendly and efficient platform is ideal for managing any project.
With data centers around the world, we're always close to you.
Experience SlammedServers Control Panel
Pterodactyl is the premium panel used by us to control gaming services, offering our clients a user-friendly and efficient platform.
Frequently Asked Questions
Got questions? Check out these FAQs from our latest customers. If you need further assistance, explore our knowledge base or reach out to our support team.
Our server nodes feature a range of processors, with a focus on AMD Ryzen models known for their single-thread performance. We currently utilize CPUs such as the Ryzen 9 3900x
Yes, all of our services run 24 hours per day, 7 days per week, and 365 days per year, so that you can connect with your friends any time.
Yes! When you choose for hosting your Minecraft server, you get the ability to switch between modpacks as often as you'd like with only a few clicks.
Yes, we provide DDoS protection of up to 1.3Tb/s at no additional cost.
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